chatbot
We turn your chatbot into a programmed assistant to give automated responses to requests made by the user at the other end of the textual conversation, it is a system that simulates a human conversation through a conversational interface.
The conversation between the chatbot and the user begins when the user enters a query or interaction text through the interface (such as clicking a button or placing a word
specific to boot the bot). The robot interprets the message and correctly translates it into the machine language domain required to make the different service requests.
Tailored to your business!
Our solution is able to add new words and meanings for future conversations in your understanding. This adaptability increases precision, thereby reducing errors in the service service.
Its applications in customer service, sales, after-sales, improve the customer experience. The chatbot performs two main tasks: understanding what a user types in a conversation and being able to respond correctly. To do this, our platform uses different techniques, from simple commands (yes / no) to algorithms combined with Natural Language Processing techniques.
Social media manager
Social Media Manager allows versatility and agility in the customer service and management model, in addition to giving great value to the communication process and increased sales. It is now possible to respond automatically, digitization allows to increase visibility, get closer to your community, improve the trust, credibility of customers and users.
Turn social networks into a channel for customer service and a platform where they can advertise and give sales a boost . It is important to have our tool to manage.
ChatBot + Social Media Manager
The union of both products allows efficient communication by giving customers the ability to communicate with their business through text, images, and voice memos. Imagine receiving an image of a client and responding quickly and efficiently, increasing the capacity of attention in number of clients and attention times. Integrating both solutions streamlines response, minimizes costs and responds smarter with the use of Chat Bots, which allows you to create automatic responses.
Platforms available for integration
CHATBOT
AUTOMATION OF RESPONSES TO REQUESTS MADE BY A USER
SOCIAL MEDIA MANAGER
MANAGE YOUR CUSTOMER PROSPECTS, CENTRALIZE AND IMPROVE THE COMMUNICATION PROCESS.
CHATBOT + SOCIAL MEDIA MANAGER
CHANGE THE _cc781905-5cde -3194-bb3b-136bad5cf58d_ CUSTOMER SERVICE EXPERIENCE AND RESPOND TO ALL YOUR CUSTOMERS IN AN INSTANT.